Managed IT Services
Managed IT services are information technology services that are outsourced to a third party. This is best suited for businesses that need IT support but do not want to onboard their own IT department.
Best For Companies that:
- Don’t have their own IT person or IT person is overwhelmed with tasks.
- Spend too much time on IT related issues.
- Are worried about being hacked.
- Need help with budgeting their IT.
- Want fast support and faster resolution times.
Not Best for Companies that:
- Have their own in-house IT department that isn’t overwhelmed with support tickets.
MSP Options Designed for Business Users with less than 40 Devices/Employees
8x5 Help Desk
$25000monthly
- Unlimited Remote Support
- Cyber Security Add-on’s available (sold separately)
- On-site support: $120 per hour instead of $150
24x7 Help Desk
$50000monthly
- 24/7 Unlimited Remote Support
- Cyber Security Add-on’s available (sold separately)
- On-site support: $110 per hour instead of $150
Basic MSP
$1000monthly
- Unlimited Remote Support
- Up to 10 Hours per month On-Site Support
- Basic Network Monitoring*
- Cyber Security Add-on’s available (Sold Separately)
Standard MSP
$1500monthly
- Unlimited Remote Support
- Up to 20 Hours Per Month On-Site Support ($85 per hour after that)
- Standard Network Monitoring**
- Cyber Security Add-on’s available (Sold Separately)
*Basic Networking Support – Includes patching of 1 network device per location per week, device health monitoring.
**Standard Networking Support – Includes patching of 1 network device per location per week, device health monitoring, network device monitoring software which monitors devices in your network and finds network issues.
